Privacy Policy
Your Privacy Matters
At DM House Cleaning, we take your trust seriously. This policy clearly explains how we collect, use, and protect your information so you can book with complete confidence.
Effective date: March 28, 2026
1. Who We Are
DM House Cleaning is a local house cleaning business operated by P4 One LLC in Kenilworth, New Jersey. This Privacy Policy applies to information collected through our website, quote forms, phone calls, text messages, and other direct customer communication related to our professional house cleaning services in Kenilworth NJ and surrounding counties.
2. Information We Collect
When you contact us or request a quote, we may collect information you choose to provide, including:
- Name
- Phone number
- Email address
- Street address or service location
- Town or city
- Home details such as home type, bedrooms, bathrooms, and requested cleaning frequency
- Scheduling preferences and service notes
- Any message, instructions, or special requests you submit
3. How We Use Information
We use submitted information solely to:
- Respond to quote requests and customer questions
- Communicate about scheduling, estimates, and cleaning services
- Provide customer support and follow-up
- Maintain normal business records
- Improve the website and customer experience
- Prevent spam, fraud, misuse, or abusive activity
4. Forms, Calls, Texts, and Messaging
If you contact us through a website form, phone call, SMS, WhatsApp, Facebook, or another linked communication channel, we may receive the information you choose to send through that channel. We use that information only for customer service, estimates, scheduling, and normal business communication related to our house cleaning services.
5. Cookies and Basic Website Data
Our website may automatically collect limited technical information such as browser type, device type, referring pages, pages visited, and general usage information. We may use cookies or similar technologies for basic website functionality, spam reduction, traffic measurement, or performance improvement.
6. Sharing of Information
We do not sell personal information. We may share information only when reasonably necessary to operate our business, such as with website hosting, form handling, communication tools, technical providers, professional advisors, or where disclosure is required by law or reasonably needed to protect our business or customers. Any third-party service providers are contractually obligated to maintain confidentiality and security.
7. Data Retention
We keep customer and inquiry information for as long as reasonably necessary to respond to requests, provide services, maintain records, resolve disputes, and meet legal or operational needs. We may retain certain data indefinitely when required for legitimate business or legal purposes.
8. Data Security
We take reasonable steps to protect the information you submit to us. No website, email system, or transmission method can be guaranteed 100% secure. We use practical safeguards appropriate for a small service business website, but we cannot guarantee absolute security against every possible breach.
9. Third-Party Links
Our website may contain links to third-party services such as Facebook, WhatsApp, Google, or other external websites. Once you leave our website, their privacy practices apply instead of ours. We are not responsible for the privacy practices or content of any third-party sites.
10. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
11. Your Choices
You may contact us to request that we update incorrect information, answer questions about submitted information, or delete information you previously provided where appropriate. We may keep certain records when needed for legitimate business, service history, or legal reasons. We reserve the right to decline deletion requests where retention is required by law or legitimate business needs.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page. Continued use of our services after any changes constitutes acceptance of the updated policy.
13. Contact Information
DM House Cleaning
Operated by P4 One LLC
Kenilworth, NJ
Phone: (908) 758-8951
Website: dmhousecleaning.com/privacy-policy.html
What this means
- We collect the information you send us so we can reply and provide service.
- We do not sell your personal information.
- We may use basic website data to improve the website.
- You can contact us about updates or deletion requests (subject to legal requirements).