Privacy Policy
DM House Cleaning respects your privacy. This page explains what information we collect, how we use it, and how we protect it. By using our website or requesting a service, you agree to the practices described below.
1. Who we are
DM House Cleaning ("we," "us," or "our") is a family-owned house cleaning service based in Kenilworth, NJ 07033, operated by P4 One LLC. We serve homeowners across Union, Essex, Middlesex, Morris, and Somerset Counties in New Jersey.
If you have questions about this policy or your data, contact us at info@dmhousecleaning.com or call (908) 758-8951.
2. Information we collect
We collect information you give us when you fill out a quote form, contact us, or request a service. This typically includes:
- Contact details: name, phone number, email address, home address.
- Service details: home size, number of bathrooms, frequency, preferred day/time, special requests.
- Communication history: messages you send us by form, email, text, or phone.
We also collect limited automatic information when you visit our website, including:
- Browser type, device type, and operating system
- IP address and approximate location (city/state level)
- Pages you viewed and links you clicked
- Date and time of your visit
3. How we use your information
We use your information only for these purposes:
- To respond to your quote request or service inquiry
- To schedule, perform, and follow up on cleaning services you book
- To send service confirmations, reminders, and before/after photos
- To improve our website and service quality
- To comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. How we protect your information
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. Quote forms are submitted over a secure HTTPS connection. Customer data is stored in access-controlled systems used only by Daniela Marque and authorized team members.
5. Cookies and analytics
Our website uses cookies and similar technologies to remember preferences and measure traffic. We use Google Analytics to understand how visitors use the site (in aggregate, anonymized form). You can disable cookies in your browser settings, though some site features may not work correctly without them.
6. Third-party services
We use a small number of third-party services to operate the website and respond to inquiries. These include:
- Netlify — hosting and form submission processing
- Google Analytics — anonymized website traffic measurement
- YouTube — embedded video on the homepage (loaded only when you click play)
Each of these services has its own privacy policy. We share only the minimum information needed for them to provide their services.
7. Your rights
You have the right to:
- Ask what personal information we have about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of any non-essential communications at any time
To exercise any of these rights, email us at info@dmhousecleaning.com.
8. Children's privacy
Our services and website are intended for adult homeowners. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent version. Material changes will be noted on this page.
10. Contact
If you have any questions about this privacy policy, contact:
DM House Cleaning
Owner: Daniela Marque
Kenilworth, NJ 07033
Phone: (908) 758-8951
Email: info@dmhousecleaning.com
Operated by P4 One LLC